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Outlook Signature Button Not Working in Windows 10 |
Outlook freezes when selecting the Signature button.
We have noticed multiple similar issues in our forums that the Signature button does not work when we click on it, for example:. In this article, we will introduce some methods to fix this problem. Symptom :. Causes :. This issue may occur due to one of the following causes:. Office installation incompatible with the pre-installed Microsoft Office desktop apps This issue occurs if you install an Office subscription on a PC that has pre-installed Microsoft Office desktop apps. This would be the case when you buy a new computer which has the Microsoft Office desktop apps pre-installed, and then you installed your own copy of Office.
To fix this issue, uninstall the pre-installed Microsoft Office Desktop Apps:. Note : This issue is fixed in Office Version Build When you install an Office Subscription with that build or higher, it will automatically remove the pre-installed Microsoft Office Desktop apps. See Outlook freezes clicking the Signature button for more details. A registry entry pointing to the wrong location of Outlook.
The following registry keys need to point to the exact location of Outlook. This usually happens if you switch between different versions of Office on the same computer downgrade then upgrade, bit Office to bit Office or vice versa. It could also happen if the registry keys were not successfully written to the registry when installing Office, due to your security program.
To fix this issue, check and edit the following registry keys:. Note: Before you edit the re gistry, we recommend that you make a backup of your registry. If a problem occurs, you can then restore the registry to its previous state.
Learn more about How to back up and restore the registry in Windows. The registry key path differs according to the Office version and Windows version. In the right-side pane, change both Default and LocalServer32 values in the corresponding key to the appropriate path for your installation of Outlook. For your reference, the default path for Outlook. The buttons are disabled by Group Policy.
Your administrator could restrict the use of signatures in your environment via Group Policy. If the Signature button is grayed out and there is no option available to edit or choose a signature, moreover, all users are affected by this issue, you may consider contacting your IT admin and confirm whether they have Group Policy configured to restrict this behavior. If you are encountering a similar issue, try the above steps. Please click to vote if the post helps you.
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Search related threads. Remove From My Forums. Asked by:. Archived Forums. Outlook IT Pro Discussions. This forum is for general questions and feedback related to Outlook all versions as they pertain to the IT Pro community.
Sign in to vote. Symptom : You are using Outlook , and you experience one of the following symptoms: When you click the Signature button in the New Email window, Outlook hangs for a few seconds and you are not able to add a signature. The Signatures… or Stationery and Fonts button is grayed out. Click Apps , and then click Apps and Features. Restart your PC. To fix this issue, check and edit the following registry keys: Note: Before you edit the re gistry, we recommend that you make a backup of your registry.
The buttons are disabled by Group Policy Your administrator could restrict the use of signatures in your environment via Group Policy. Wednesday, September 19, AM.
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